PT XL Axiata Tbk (XL Axiata) stated that it is ready to adopt the Embedded Subscriber Identity Module (eSIM) and biometric-based customer data updates as support for the government's new policy regarding the use of this technology.
"We continue to innovate in implementing the latest technology, including eSIM and biometric-based registration, to provide safer, more efficient, and more reliable services for our customers," said XL Axiata President Director & CEO Rajeev Sethi in his statement in Jakarta, Saturday.
This policy is stipulated through the issuance of the Regulation of the Minister of Communication and Digital (Komdigi) Number 7 of 2025 concerning the Utilization of eSIM Technology in the Provision of Telecommunications, as well as the Circular Letter of the Director General of Digital Ecosystem Number 5 of 2025 concerning the Implementation of Registration of Telecommunication Service Customers Using Biometric Population Data.