Technology company Grab's application applies agentic AI to maximize merchant partners and drivers' solutions in carrying out their duties to serve customers.
Grab Chief Product Officer Philipp Kandal, in a press statement received on Tuesday, said that the solution in the form of a personal assistant based on artificial intelligence is also the development of a new strategic partnership with Open AI and Anthropic, the developer of the Claude AI model.
“The two agentic AI-based solutions we are introducing are intelligent personal assistants, designed to help every Merchant Partner and Driver Partner optimize their efforts and maximize productivity. This will help them focus on what matters most – serving customers,” he said.
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